Customer Support
Reply to customer questions by chat and email using the answers the employer provides. Training walks through the common questions before you handle your own.
- No experience needed
- Phone or computer
- Usually 10–25 hrs a week
DeskAway matches people across Australia with remote roles listed by partner employers. You tell us the hours you can cover, and we only put forward roles that fit them.
Your application is only processed after you send the WhatsApp message that opens when you submit the form.



These roles are listed by partner employers. Each card shows the usual weekly hours and the device the work needs. Pay is set by the employer, depends on the role and the hours you work, and is confirmed in writing before you accept.
Reply to customer questions by chat and email using the answers the employer provides. Training walks through the common questions before you handle your own.
Copy order and customer details into the employer's online records and check each entry as you go. Accuracy matters more than speed here.
Keep bookings, documents and follow-ups in order for a small team that works remotely. Suits anyone who likes a tidy inbox.
Answer customer chats one at a time while you learn, then more as you get comfortable. Anything unusual goes straight to your supervisor.
1Your name, city and the hours you can genuinely cover.
2Send the message the form opens for you. Applications without it are not processed.
3If a listed role still has openings that fit your hours, we introduce you to the employer.
4If you are hired, the employer confirms your pay, training and start date.
Not every applicant is placed. It depends on whether the role still has openings, the employer's own checks and the hours you can cover.
Complete your application in 2 simple steps. Step 1: fill in the form below. Step 2: continue to WhatsApp and message HR on WhatsApp by pressing Send on the message that opens. Your application is only processed after you complete step 2.
No. The employer gives online training on the tools and standard replies for your role before you start. How long it takes depends on the role and on you, and you will have a supervisor to message while you settle in.
You can apply on your phone. Customer support can be done on a phone or a computer; data entry, admin and live chat are easier on a computer. You also need reliable internet and a quiet spot. If a role needs anything else, such as a headset, the employer tells you before you accept.
Yes, and plenty of people do. Tell us the blocks you have free and we will only put forward roles that fit them.
Message HR on WhatsApp by sending the message that opens after you submit. Without it, the form on its own is not reviewed.
Yes — anywhere in Australia. Those cities are just where many of our current applicants live.
The quickest way to reach our HR team is through the application form, which continues on WhatsApp. You can also email careers@deskawayly.com. Based in Hobart, Tasmania, serving applicants across Australia.
Message our HR team on WhatsAppDeskAway is a recruitment intermediary, not the hiring employer. Hiring decisions, hours and final pay are set by the employer.
Contact: careers@deskawayly.com