Customer Support
Answer everyday questions from Australian customers by chat and email, working from replies we prepare for you. Nothing needs memorising before your first shift.
- No experience needed
- Day or evening shifts
- 10–25 hrs per week
DeskAway places people in Hobart, Launceston and Devonport into paid remote roles. You choose the hours, we handle the matching.



A selection of the online roles we are helping Australians fill. Full-time and part-time options available.
Answer everyday questions from Australian customers by chat and email, working from replies we prepare for you. Nothing needs memorising before your first shift.
Move order and customer details into ready-made online sheets at your own pace. The most popular role with people fitting work around a young family.
Keep bookings, documents and follow-ups in order for a small remote team through the working week. Suits anyone who likes a tidy inbox.
Run two or three chat windows at a time on an evening shift, passing anything unusual to your supervisor. The one fast typists tend to enjoy most.
1Your name, city and the hours you can genuinely cover.
2Applications with a WhatsApp message get processed first.
3We reply with the role that fits your hours and confirm the pay.
4A short walkthrough online, then your first shift the same week.
"No commute over the bridge in winter. That alone was worth the switch, and the pay landed on time."
"I asked a hundred questions in my first week and never once felt like a nuisance."
"Three shifts a week around my other job. It's the extra bit that makes the month work."
Fill in the form below and our HR team will reply with the roles still open near you.
No. Every role here can be learned in an afternoon, and you'll have a supervisor to message while you settle in.
A phone is enough to get started — a laptop or desktop works too. You'll want reliable internet and a quiet spot. Everything else comes from us.
Yes, and plenty of people do. Tell us the blocks you have free and we'll match you to something that fits.
Yes — anywhere in Australia. Those cities are just where many of our current applicants live.
The quickest way to reach our HR team is through the application form — send your details and we will message you back on WhatsApp, usually within 48 hours.
Message our HR teamDeskAway is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.
Contact: careers@deskawayly.com